>Our Cookie Policy

 

Need some help?

Check out our FAQs or get in touch

Why are cookies essential to how customers use Novas?

This website, along with most other major websites, uses cookies. Cookies are pieces of information that a website transfers to the cookie file on your computer's hard disk. Cookies enable users to navigate around websites and (where appropriate) enable us to tailor the content to fit the needs of visitors who have accessed the Site and help us improve the user experience. Without cookies enabled we cannot guarantee that the website and your experience whilst visiting are as we intended it to be. None of the cookies used on our websites collect personally identifiable information about you.

We use cookies in the following ways:

  • We use cookies within our website to protect our customers and prevent fraudulent activity without cookies enabled you will not be able to access the Novas website.
  • To track how visitors reach our site and the path they take through it to help us improve our service to you. For example, we use Google Analytics, a popular web analytics service provided by Google. Google Analytics uses cookies to help us to analyse how users use the site. Find more about how these cookies are used on the Google Privacy site.
  • To monitor and manage our Website traffic.

None of the cookies used on our website collect personally identifiable information about you and no information is passed to third parties.

Within our website we use cookies for security to protect you and prevent fraudulent activity.

The types of cookies used on this website are as follows:

  • Google Analytics are Persistent Cookies. These are cookies, which remain on your device after you have visited our website. These cookies help us identify you as a unique visitor (by storing a randomly generated number).

  • Session Cookies.These are temporary cookies, which only exist in the period you access the website (or more strictly, until you close the browser after accessing the website). Session cookies help the us to remember what you chose on the previous page, therefore avoiding having to re-enter information. On our website, these cookies do not contain personal information, and cannot be used to identify you.

The length of time a cookie will remain on your device will depend on the type of cookie. On our website, these cookies do not contain personal information, and cannot be used to identify you.

How to control and delete cookies

We will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by us, or indeed any other website, you can do this through your browser settings. The Help function within your browser should tell you how.

For information on how to do this on the browser of your mobile device you will need to refer to your handset manual.